Get More Customer Feedback and Online Reviews

Startup
$29/m
  • 1,000 e-mail surveys sent/mo.
  • Email or in-app surveying
  • Up to 2 campaigns
  • API Access
  • Plugins for WordPress, Magento & Shopify
Mover & Shaker
$100/m
  • 10,000 e-mail surveys sent/mo.
  • Email or in-app surveying
  • Up to 6 campaigns
  • API Access
  • Plugins for WordPress, Magento & Shopify

All Plans Include:

 Email and in-app customer surveying
 Automation engine for intelligent survey timing
 Fast onboarding, send your first survey in minutes
 E-mails sent via Amazon SES for high deliverability
 No arbitrary data-retention limits
 Keyword based bucketing
 Feedback tagging
 Customer metadata
 Data export
 Fresh Feedback trend & insight dashboard

Automated E-Mail Surveys

  • Our automated email surveys are fully responsive so they look great on both Desktop and Mobile e-mail clients.
  • Upload your logo to be used in the survey e-mail to make it easy for your customers to recognise your brand.
  • All of the text in the email can be customised, so that you can translate it into your customer’s language.
  • Our e-mails are delivered by Amazon’s Simple Email Service which ensures high deliverability rates to your customer’s inboxes.
  • Set your “Feedback Targets" so that customers who respond as promoters are able to quickly click through and leave you a positive review on the platform of your choice – Facebook, Google, Foursquare, Yelp, TripAdvisor, Amazon or custom links to any URL of your choice.

Automated In App Surveys

  • Our automated in app surveys are a great way for SaaS owners and Web Hosting companies to collect feedback and ask for reviews.
  • You can also include customer metadata, such as their current plan and include that with your survey results to make it easier to identify trends between customer cohorts.
  • Our in-app survey code is delivered via a global Content Delivery Network (CDN), so it will load fast and not impact the responsiveness of your software.
  • Set your “Feedback Targets" so that customers who respond as promoters are able to quickly click through and leave you a positive review on the platform of your choice – Facebook, Google, Foursquare, Yelp, TripAdvisor, Amazon or custom links to any URL of your choice.